General Terms and Conditions of Sale

General Terms and Conditions of Sale - Inner Guasha

Welcome to Inner Guasha! Thank you for your trust. These General Terms and Conditions of Sale (GTC) govern all transactions made on our website.

1. Company Identification

Inner Guasha
[Full company address]
[Phone number]
[Email]
[SIRET/Registration number]

2. Products

We offer high-quality facial massage tools designed to enhance your skincare routine. Product photos on the website are non-contractual and may show slight color variations due to lighting or screen settings.

3. Prices and Payment

• All prices are displayed in euros (€), including taxes (VAT).
• Shipping fees are indicated separately at checkout.
• Payments are accepted via credit card, PayPal, or any other secure method available on the site.

4. Delivery

• Processing Time: Orders are shipped within [specify time] business days after confirmation.
• Carrier: We work with reliable carriers to ensure fast delivery.
• Delivery Areas: We currently ship to [France/European Union/other specified regions].

5. Returns and Claims

• You have 14 days after receiving your order to return a product, provided it is unused and in its original condition.
• Return shipping costs are the customer’s responsibility unless the product has a manufacturing defect.
• To initiate a return, please contact our customer service at [email/customer service contact].

6. Warranty

Our products are covered by a legal warranty for compliance and hidden defects. If you experience any issues, contact us for a quick resolution.

7. Personal Data

Your data is processed in accordance with our privacy policy. It is used solely for order processing and will never be shared without your consent.

8. Intellectual Property

All content on the website (texts, images, logos) is the exclusive property of Inner Guasha. Any reproduction without prior authorization is strictly prohibited.

9. Liability

Inner Guasha cannot be held responsible for delivery delays due to circumstances beyond our control (strikes, weather conditions, etc.).

10. Contact

For any inquiries, please contact us:

• Email: [email]
• Phone: [number]
• Form: Available on our website

By placing an order, you accept all these General Terms and Conditions of Sale. Thank you for your trust!